Service

UX Research

UX Research

Understand your users before you design for them.

We use qualitative and quantitative research to understand how people behave, what they need and where your product falls short. The goal is not to collect research for its own sake, but to give your team evidence it can use to make better product decisions.

What is UX Research?

UX research helps teams understand users, their goals, behaviors, expectations and frustrations. We use methods such as interviews, usability testing, surveys, product analysis and competitive research depending on the questions that need answering.

When do you need UX Research?

Research is useful when you are unsure why users behave a certain way, when a product is difficult to use, before entering a new market or when important product decisions are based mostly on assumptions. It can also validate designs and concepts before development begins.

Our approach

We start with the decisions the research needs to inform. From there, we select the appropriate research methods, recruit or work with the relevant users, analyze findings and turn them into actionable recommendations. We focus on patterns and evidence that can directly influence product strategy and design.

We start with the decisions the research needs to inform. From there, we select the appropriate research methods, recruit or work with the relevant users, analyze findings and turn them into actionable recommendations. We focus on patterns and evidence that can directly influence product strategy and design.

Deliverables

  • Research plan

  • Interview or testing scripts

  • User interviews

  • Usability testing

  • Survey design and analysis

  • Behavioral and product insights

  • User journeys and pain points

  • Prioritized recommendations

Why Revolt?

Why Revolt?

Research is most valuable when it changes what gets built. Our researchers work closely with product designers and engineers, so insights can immediately influence product decisions, prototypes and implementation.

Frequently asked questions

What types of UX research do you conduct?

We use interviews, usability testing, surveys, competitive research, product analysis and other methods depending on the question.

Do you recruit participants?

How many users do you need for research?