Service
Clarity before momentum
We evaluate your product from a UX and product perspective to identify usability problems, inconsistencies and opportunities for improvement. You get a prioritized view of what is working, what is not and what should change first.
What is a UX Audit?
A UX audit is a structured review of a digital product against usability principles, user goals and product objectives. We examine journeys, interfaces, interactions and content structure to identify friction and improvement opportunities.
When do you need a UX Audit?
A UX audit is useful when conversion is lower than expected, users struggle to complete tasks, a product has accumulated inconsistent patterns or you need an independent view before investing in a redesign. It can also help prioritize improvements when there are more potential changes than development capacity.
Our approach
Deliverables
UX heuristic review
Key journey analysis
Usability issues
Screenshots and annotated findings
Severity and impact assessment
Prioritized recommendations
Quick wins and longer-term opportunities
Redesign recommendations where relevant
We do not stop at identifying problems. Because we also design and build products, our recommendations can be translated into concrete design and development actions.
Frequently asked questions
What does a UX audit include?
It usually includes a review of key user journeys, usability principles, interface patterns and areas of friction, followed by prioritized recommendations.
Do you need access to analytics?
How long does a UX audit take?